Mobile Field Service Software for Industrial Equipment Enterprises

Contract Management

Manage Service Contracts For Your Customers and Keep Track of Billable Contract Activities

Tailor maintenance contracts to your specific customer’s requirements, and have work orders created automatically, ensuring a preventative maintenance call is never missed. Keep equipment running at peak efficiency and avoid emergency calls with a planned service agreement to maintain your customer’s most important pieces of equipment. Attach documents or photos to your contracts to keep all relevant information together. Utilize contracts for rental agreements on equipment, with automated billing for quick turnarounds of customer invoices.

Equipment and Asset Tracking

Manage Assets and Equipment to Increase Revenue and Protect Customer Relationships

Gain instant visibility into equipment and assets in the field, including detailed service history performed, contracts for equipment rentals, and equipment and asset location. Manage your equipment and assets service schedule, ensuring regular maintenance is performed, or when equipment and assets need to be switched out for loan and repair work. Prevent any revenue leakage, asset downtime, forecast equipment replacement and recognize upsell opportunities in the field.

System Integrations

End To End Integrated Field Service Software

Built-in integrations with your favor ERP, CRM, accounting software, and customer systems reduces data entry time and errors while providing Fieldpoint’s field service software with customer profiles and employee information. Out-of-box integrations to systems like NetSuite, Microsoft Dynamics GP, QuickBooks, WorkMarket and more. Real-time inventory controls give service managers a real-time look at what is available in stock, and what needs to be requisitioned through a purchasing system that automatically applies purchased parts and inventory to sales orders and customer invoices.

Subcontractor Management

Empower Your Managers with Fieldpoint’s Subcontractor Scheduling Software

Employ subcontractors and third-party vendors to complete service calls and manage and monitor their activities with Fieldpoint’s subcontractor management module. Manage their quotes, push work orders to them using the Fieldpoint mobile app, and automate the assignment, dispatch, and billing of work completed.

• Access the subcontractor’s availability, location, and skill set so that you can ensure you are scheduling the right technician for the job.
• Support multiple quoting from several subcontractors, and get pricing on parts, labor, flat rate services and estimated time to completion.
• Use Fieldpoint’s subcontractor software invoice verification application to compare quoted prices, work delivered, and parts consumed for accurate billing of services completed.

From Inception to Support

Fine Tune Your Field Service Software According to Your Business Needs

Fieldpoint includes robust customization capabilities that make it easy to tailor to individual business process requirements. We have customers from various verticals, and the level of customization our field service software offers, as well as the highly skilled implementation team, contribute to our success in these sectors. Our support and onboarding team will work with you from inception to implementation and beyond, to ensure all your business goals are aligned and met. With an open API, our Fieldpoint consultants can design integrations for tax software, subcontractor management and customer systems and any existing system that your enterprise is utilizing. Examples of customizations include:

• Custom Workflows and Escalations
• Custom Fields
• Permissions and Access Controls
• Create Unlimited Field Agents and Subcontractors
• Custom Notifications and Alerts
• Reports Customizations
• Advanced Checklisting Capabilities