Industrial Equipment Field Service Software
Meet the Service Demands of Complex Industrial Equipment
Manage the complete lifecycle of industrial assets to reduce downtime. Fieldpoint’s modern field service software is built for the rugged demands of high-precision, heavy-lifting, and automated robotic equipment that drives your customers’ business.
Field Service Software That Does The Heavy Lifting
Complete Asset Lifecycle Management
Track every serialized machine from commissioning through decades of service. At the same time, maintain a complete digital footprint of all parts replaced, upgrades, and maintenance activities.
Coordinate Multi-Phase Installation Projects
Manage complex rollouts of new equipment. Efficiently coordinate everything from decommissioning older equipment to new installations through phased-based scheduling, reaching milestones through to final commissioning.
Prevent Failures Through Usage Contracts
Set up recurring maintenance schedules to reduce downtime. Use IoT to monitor asset hours and cycle usage for dynamic PM scheduling based on actual machine usage to gain more visibility into the asset and extend its lifespan.
Always Have Parts on Hand
Get real-time data and visibility into truck and warehouse stock and inventory levels. Ensure technicians arrive with the right specialized parts for heavy-duty repairs, or can find them quickly to achieve higher first-time fix rates.
Roll Out Industry Assets With End-to-End Coordination
Installing multi-million dollar industrial equipment is a complex job. It requires effective coordination of assets, technicians, and subcontractors.
Fieldpoint helps you manage the entire process from start to finish. Track progress of your installations across multiple phases, ensuring specialized labor and subcontractors are on-site only when needed.
You can also monitor labor and materials against initial quotes for real-time job costing to protect margins. Plus, capture digital sign-offs and calibration readings to ensure proper asset handoffs to the customer as part of final commissioning documentation.
Offer Preventative Maintenance that Fits the Asset
Industrial equipment needs constant maintenance to keep it working at the level it should. Strategic, automated maintenance contracts can help you avoid downtimes and keep all your equipment functioning optimally.
With Fieldpoint’s industrial equipment field service software, you can set up maintenance contracts tailored to each asset. Create recurring service dates based on calibration cycles and schedule general maintenance as needed.
IoT and service history analytics allow you to add usage-based maintenance triggers, so you can build your schedule around actual machine hours, working time, and cycle counts. You can also use machine data to identify patterns and proactively suggest upgrades and overhauls, helping your customers avoid costly downtimes.
“Fieldpoint allows us to work in a more unified manner. It allows us to report on the information around our operation more consistently and more reliably than we were able to do before.”
Never Lose Sight of a Machine’s Equipment Maintenance
Manage high-value industrial equipment assets like CNC centers and robotics with all the information needed to make proper service choices.
Track every work order, repair, inspection, and part to get a full record of that equipment’s health from the moment it comes online. Serialized tracking of equipment and sub-components gives you the entire history of the asset, so you know which parts, motors, spindles, and controllers make up your customer’s machines.
By capturing data points from the field, you build a historical baseline needed for predictive analytics that leads to proactive maintenance and higher first-time fix rates, as your technicians have the full asset lifecycle to find helpful information when completing repairs.
Mobile Tools that Work as Hard As the Equipment
Industrial environments demand tools that work as hard as the machines your technicians service. The MobilePro field service app lets your specialized technicians create, update, and close out work orders directly from their mobile devices. Capture time logs, detailed repair notes, and customer signatures, eliminating the need for manual data entry back at the office.
Technicians can arrive on-site with a full service history and search for parts and inventory in real time. Then, they can get the parts they need delivered to the jobsite for a fast first-time fix.
MobilePro works offline, so you don’t have to worry about industrial dead zones. Technicians can complete checklists, take photos, and log data from anywhere, and it will automatically sync when connection is restored.
Industrial Equipment Maintenance Software
That Keeps Machines Working
Discover how Fieldpoint’s industrial equipment software keeps your customers’ most important pieces of equipment working while making your job easier.