Service Contract Management Software To Improve Customer Relations
Fieldpoint
1-866-336-5282
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  • About
  • Features

    FEATURES

    Fieldpoint Service Management Solution focuses on the management of work orders, contracts, warranties, parts, and scheduling of mobile resources for companies that have a high call volume. Fieldpoint provides our customers software applications in the cloud or on premise. Our integration to CRM systems, inventory, billing, accounting and other back-office systems is why we can say that we offer true end to end service management. From quoting to installs to break/fix to billing, our application can manage the entire lifecycle flawlessly.


    Work Order ManagementWork Order Management
    Scheduling and DispatchScheduling & Dispatch
    Field Service Mobile AppField Service Mobile App
    Field Service Contract ManagementContract Management
    Field Service Subcontractor ManagementSubcontractor Management
    Field Service Quoting ManagementQuoting Management
    Projects & Job CostingProjects & Job Costing
    Business IntelligenceBusiness Intelligence
    Internet of ThingsInternet of Things
    DeploymentDeployment
    Mobile ChecklistsMobile Checklists
  • Industries

    Industries

    Every industry has its own unique business processes and needs. For that reason, many companies today are demanding industry-focused solutions that meet their goals in every possible way. Our service management software provides configurable tools to meet your business requirements. We understand that there is not a “one-size-fits-all” approach. Our customers have been able to optimize their business operations and streamlines employee routines, to run a more profitable business.

    We offer packaged solutions to give you the best return on your technology investment.

    For more information please contact us

    CONTACT US

    Field Service Software for HVAC and refrigeration HVAC and Refrigeration
    Field Service Software for Fire and Safety Fire and Life Safety
    Field Service Software for Security System companies Security Systems
    Field Service Software for Medical Device Maintenance Medical Devices
    Field Service Software for IT Services IT Services
    Field Service Software for Oil and Gas Oil and Gas
    Field Service Software for Facilities Maintenance and Management Facilities Management
    Field Service Software for Industrial Equipment & Contractors Industrial Equipment
  • Integrations

    Integrations

    Companies typically need to integrate their service management system with other software applications such as financial accounting, manufacturing (ERP) and sales (CRM) systems. Fieldpoint enables connectivity and data sharing by adhering to the software industry standards and best practices as a leading service-oriented architecture (SOA) solution.

    Microsoft Dynamics GPMicrosoft Dynamics GP
    SalesforceSalesforce
    NetSuiteNetSuite
    IntacctIntacct
    Quickbooks by Intuit Field Service SoftwareQuickbooks
    Field Service Integration with WorkmarketWorkmarket
    Other Field Service Software IntegrationsOther Integrations
  • Resources

    Resources

    At Fieldpoint, our focus is to always be working for our customers. We are dedicated to developing innovative solutions that help service providers around the world run competitive, efficient and profitable businesses. With our thought leadership pieces, learn how Fieldpoint has helped others and can help you too.

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    Contact Us

    Corporate Office

    Fieldpoint Service Applications, Inc.
    2660 Sherwood Heights Drive, Unit 103
    Oakville, ON L6J 7Y8
    Toll Free: 1-866-336-5282
    Phone: 1-905-855-2111
    Fax: 1-905-855-2116

    Branch Office

    Fieldpoint Service Applications, Inc.
    438 Main Street, Suite 100
    Buffalo, NY 14202

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    Do you have partnership ideas? Or did you want us to connect you with one of our local consulting partners? We’re all ears!

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    If you have any public relations inquiries, please feel free to contact us.

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  • About
  • Features
    • Work Order Management
    • Scheduling & Dispatch
    • Mobile App
    • Contract Management
    • Subcontractor Management
    • Project & Job Costing
    • Business Intelligence
    • Internet of Things (IoT)
    • Deployment
    • Quoting Management
    • Mobile Checklists
  • Industries
    • HVAC & Refrigeration
    • Fire & Life Safety
    • Security Systems
    • Medical Devices
    • IT Services
    • Facilities Maintenance Management
    • Oil & Gas
    • Industrial Equipment
  • Integrations
    • Microsoft Dynamics GP
    • Netsuite
    • Intacct
    • Quickbooks
    • Salesforce Integration
    • WorkMarket
    • Other Integrations
  • Resources
    • Whitepapers
    • Case Studies
    • Demos
    • Customers
    • Blog
    • Events
    • Disclaimer
    • Careers
  • Demos
  • Support
  • Contact Us
Select Page

Service Contract Management

Field Service Contract Management Made Simple

Want to learn more? Call us: 1-866-336-5282 or sign up for a virtual demo Schedule a Demo

Field Service Contract Management

Fieldpoint’s field service contract management module provides our customers with a streamlined, reliable way of keeping track of customer relationships, manage SLA’s and PM schedules while keeping their service contracts efficient and profitable.

FEATURES & BENEFITS

recurringcontracts

Profitable and Recurring Service Contracts

PMmanager

Powerful PM Manager to Maintain Equipment Uptime

service

Service and Inspection Management  to Ensure Accuracy and Compliance

Integrations

ERP and CRM Integration Drive Cash Flow Improvements

Streamline Service Contracts, PMs, and Warranty Management

Service contracts and maintenance agreements are two key areas for long-term service revenue and profitability. Not only do you want to sell contracts, you need to offer quality service so that you can renew them for recurring revenue.

Helpdesk & Support Management and Contracts Software by Fieldpoint

Warranty Tracking Made Easy

For simple warranty management, define the terms and conditions in the Fieldpoint asset tracking system. Tracks expiration dates, what is billable vs. non-billable, and what level of service response you provide. The service dispatch will take it from there.

Service Contract Management that Keeps You Profitable

Fieldpoint service contracts give you the flexibility to define offerings that make you successful and keep your customers satisfied. Sell OEM contracts and include your subcontractors into the process –we will make sure they are compensated on time.

  • Common billing cycles – supports annual, quarterly, monthly, or custom
  • Set line item pricing to cover a complete site, product quantities, or specific asset ID
  • Complete proration support to make customer adjustments and add-ons
  • Define service levels (SLA), parts pricing, labor, and travel rate conditions
  • Streamline and automate renewal management
Helpdesk & Support Management and Contracts Software by Fieldpoint
Helpdesk & Support Management and Contracts Software by Fieldpoint

Powerful PM Manager Makes Customers Happy

  • Automatically generate work orders on specified customer recurring schedules (the system can create custom schedules)
  • Assign specific skills, technicians, and subcontractors for each contract line
  • PM work orders have the complete list of parts, tasks, and labor service required for your techs to be successful

Inspection Management

Configurable checklists can be generated from service contracts to ensure that technicians are not missing steps and are meeting regulatory compliance.

 

  • Mobile inspections made easy with integrated, asset details, labels, and scanners
  • Online and offline capabilities where there is no connectivity
  • Rules-based checklists and mobile forms to manage inspections, compliance, and data collection
  • Take visual photographs of equipment that needs corrective action
  • Streamline reporting with formatted form requirements
Helpdesk & Support Management and Contracts Software by Fieldpoint
Schedule a Fieldpoint Field Service Software Demo

Latest Blog Posts

All-in-One Approach to Field Service Management with NetSuite Integration

When you implement Fieldpoint’s field service management software, you’re not just getting a standalone application that can improve your field service delivery, a mobile field service app to empower your technicians in the field, project, and job costing features,...

The Field Service Industry is faced with Talent Shortage

Philosophies in the field service industry have drastically changed over the past decade, as the industry is experiencing a labor shortage as baby boomers are set to retire and there isn’t an abundance of skilled laborers to replace them. Millennials, as they are...

Service Revenue is Becoming More Important to Hardware Companies

The trend in the field service management space is that service revenue is becoming more important to organizations who sell hardware than ever before, as revenue and profit margins are falling, while service delivery has maintained its profitability. Revenue from...

Want to learn more? Call us: 1-866-336-5282 or sign up for a virtual demo Schedule a Demo

Latest Whitepapers

A Holistic Look at Fieldpoint’s Field Service Management Software

Fieldpoint has been a complete software solution for the field service industry for the past 25 years, helping field service organizations be more productive, run a more efficient service department, and generate more revenue through our field service management...

A Detailed Look at How Your HVACR Enterprise Could Benefit With Service Management Software

Want to learn more? Call us: 1-866-336-5282 or sign up for a virtual demo Schedule a Demo Post-AHR Report Software Pavillion AHR was established 86 years ago as a heating and ventilation show and has become “the world’s largest HVACR marketplace” for the industry. New...

Fieldpoint’s Out Of Box Integration With NetSuite

A Streamlined Link Between Your Field Service and Accounting Software Fieldpoint is an end-to-end field service solution that comes out-of-the-box integrated with NetSuite for a streamlined link between your field service and accounting software. Whether completing...

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