Fieldpoint Facility Maintenance Management Software for Service Providers
Fieldpoint is a single platform to manage janitorial, industrial cleaning, repair & maintenance, construction services and more. Take advantage of our integrated financial, payroll and business reporting tools, and drive your building services, property and facility maintenance business. Use mobile field service apps for fast completion of work orders and get your resources where they need to be with resource routing tools.
Facilities Management Software Key Features and Benefits
Cleaning And Janitorial Services
Repair and Maintenance
Fieldpoint’s Work Order Management Module
Facility Maintenance Software For Work Order Management
For service providers offering emergency, repair and maintenance services, Fieldpoint’s work order management allows for simple work order creation that provides superior customer service. Build work orders quickly and get them to your technicians in the field via the mobile field service app. Have one portal with your complete service history for each customer that is easily accessible.
- Create customer and subcontractor estimates
- Schedule and dispatch both internal employees or external subcontractors
- Mobile field service app to communicate with the field and capture information, pictures and use guided checklists to complete work orders
- Track time, materials and expenses through timesheets, payroll and integrated inventory control
- For emergency or additional services that are required outside the contract terms or service agreement, create work orders and apply rates, assign technicians and push to the mobile device for timely service.
Resource Routing, Scheduling and Dispatch
Optimize Your Technician Schedules and Get The Right Technician To The Right Job
With Fieldpoint’s advanced scheduling tools, get the right technician to the right job site. Use a skill search to ensure the technician has the right skills, certificates and experience to complete the job. See their entire schedule with the Fieldpoint’s resource calendar. Use Fieldpoint’s resource routing tool to see the location of each technician and appointment on an interactive map. Quickly assign and reassign appointments to technicians and find the nearest technician in emergency situations. Optimize their routes for the day to reduce travel times and miles driven and find more time to add additional service calls.
- Give dispatchers real-time information from the field with GPS locations of every technician
- Advanced scheduling tools give dispatchers full control to move work orders to fit as many in a technician’s day as possible
- Optimize routes and save money on gas expenses and maintenance to vehicles by reducing travel times
Boost Revenues From Contracts With Integrated Facility Maintenance Software
Have cleaning service schedules automatically generated with set pricing and billing cycles and quickly assign and schedule employees or subcontractors to get the work completed.
- Service schedules automatically generated
- Set pricing and billing cycles
- Quickly assign and schedule employees or subcontractors
- Measure revenue and costs by single or multiple locations
- Track payroll costs, material consumed and other administrative expenses
- Mobile checklist feature for quality control, or for guided repair service on equipment
- Assign subcontractors and pay them through our financial integration services
Project Management and Job Costing
Utilize The Projects Module Within The Facility Maintenance System
For installation and large construction projects, use Fieldpoint’s project module to plan the full project timeline with job costing tools. Estimate profit margins, revenue and keep cash flow solid through the life of the project. Custom billing triggers ensure you never miss an invoice through the life of the project. Schedule your technicians, have parts, inventory and equipment delivered to the job site and manage each task of your installations from start to finish.
- Utilize Fieldpoint’s project module for long-term, single or multi-facility construction services.
- Quote and purchase materials with an integrated purchasing system
- Track your budget to actual costs for each project or with business analysis tools over monthly or quarterly intervals
- Assign available technicians to tasks with a complete view of their schedule
Use subcontractor agreements to complete portions of the project
Payroll and Financial Integration
Integration With ERP, CRM and Accounting Systems
Integrations with accounting software allow you to capture hours and costs through payroll, and timesheets for an accurate work order, service contracts, and project costing analysis. Capture time through third-party time and attendance systems, or Fieldpoint timesheet, and mobile apps. Have invoices generated quickly with financial integrations and return them to your customers fast. Use CRM and ERP systems for a complete end-to-end solution and populate your Fieldpoint system with parts and customer information.
- Out-of-the-box integrations with Microsoft GP, NetSuite, Intacct, and QuickBooks
- Have invoices generate automatically when work orders are closed for fast billing
- Connected system with your ERP and CRM system, reducing errors when adding or updating customer information
- Parts inventory management for real-time view into stock levels
Facility Maintenance Software For Subcontractor Management
As a service provider to facilities management customers, manage subcontractors inside your service management software without needing to open another portal. Create work orders and push them to third-party vendors where subcontractors can submit bids and quotes on customer work. Within Fieldpoint, view and accept bids, and keep in constant contact with subcontractors via integrated email, notifications, and available mobile applications. Upon completion of work, financial integrations create an invoice for the customer and a payment for the subcontractor, all within a streamlined approval process saving you time and money.
Business Intelligence and Reporting
Advanced Reporting For Measuring And Analyzing Key Metrics
Generate reports using combinations of metrics and narrow down your focus to crews, individual employees or subcontractors, or a single facility and revenue per square foot. Customized dashboards help you identify profit margins and make informed business decisions based on real-time data. Set up performance indicators that alert you to changing trends, allowing you to make adjustments on the go to minimize any potential for losses and maximize revenue possibilities.
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