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Service Scheduling
& Dispatch Software

The Right Technician with the Right Parts to the Right Place at the Right Time

Field Service Scheduling Software tool with a drag and drop calendar console to quickly route calls to your field service techs based on availability, severity codes, skills, and territory.

With the full-featured mobile field service app, you can send your techs alerts and they can accept them right in the field! Whether your scheduling process is manual, interactive, or fully automated, Fieldpoint’s advanced field service scheduling capabilities make dispatching easy and efficient.

DISPATCH SOFTWARE KEY SUCCESS AREAS

CustomerSync

Work Order Management

Visibility into customer work history, parts/inventory tracking and work order documentation with mobile synchronization

AutoScheduler

Service Scheduling 

Automate your field service scheduling and dispatch activities in real time to reduce costs, attend to high call volume, and eliminate margin of error

Drag and Drop Schedule

Work Order Scheduling

Drag and drop scheduler to minimize drive and idle time in schedules to keep your customers happy!

TechHelper

Smart Service Scheduling

Graphical Gantt-style scheduler to view, organize, and manage both installation and service projects — now your technicians can start to work  faster and your projects will be executed seamlessly

Field Service Scheduling Dispatch Software

Intelligent Scheduling and Dynamic Dispatch Software

Communication With Techs in the Field Via the Mobile App

  • Send your techs alerts that they can accept in the field
  • Make adjustments to work orders on the calendar  — customers and techs get electronic escalations and notifications
  • Track changes, availability, subcontractor schedules, and make part requests

 

Route Planning and Optimization

  • Calculate optimal routes and instantly create schedules based on customer preferences, tech and crew capacity, recurring jobs, and new work orders
  • No more guesswork — you can now work with the most efficient routes to complete the maximum number of calls made with the shortest driving distance

 

Benefits of Smart Scheduling Software

  • Boost productivity
  • Save time – schedule in seconds
  • Increase profit margins
  • Manage multiple locations
  • Predict any possible problems

See more on the mobile app here

Mobile Field Service Scheduling Dispatch Software
Field Service Scheduling Dispatch Software

Smart Interactive Dispatch/Scheduling Console

  • Dispatch calls to your field techs based on the rules like availability, severity codes, skills, and territory
  • Extensive and configurable filtering of work order dates, response, and repair time requirements so you can create schedules for multiple work orders at the same time

Project and Job Scheduling for Complex Services or Installations

  • For longer duration jobs or projects with multiple tasks, Fieldpoint dispatch scheduling software provides additional resource planning consoles where you can view demand hours over days, weeks, and months
  • Use a graphical Gantt-style scheduler to view, organize, and manage both installation and service projects
Schedule a Fieldpoint Field Service Software Demo

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