Field Service Management Software
by Fieldpoint
Fieldpoint offers customers advanced mapping capabilities, real-time location services and comprehensive route planning.
Optimized dispatch and routing for better field service management
Fieldpoint integrates with your business software
INTEGRATED TO MICROSOFT DYNAMICS GP, MICROSOFT DYNAMICS 365, NETSUITE, QUICKBOOKS AND MORE
Fieldpoint’s Field Service Management Software helps your enterprise improve productivity, increase your revenue and boost customer satisfaction. We help you support complex service, volatile schedules and high volume in the field.
Automate, manage, monitor and streamline your field service operations based on individual requirements. This is supported by a native field service mobile app that allows field technicians and service managers to access data online and offline. A prominent strength is Fieldpoint’s API and packaged integrations. Improve your customer relationship management, customer service, technician experience, efficiency and profitability with field service automation.
Core Features & Functionality
Optimized for Small & Medium Sized Businesses
MAXIMIZE THE PRODUCTIVITY OF YOUR WORKFORCE
Growing small to medium Sized businesses need automated processes and tools to efficiently manage field staff and technicians, increase productivity and visibility. Fieldpoint offers integrations with Quickbooks and other small business software. Dispatch your technicians fast, get a full view into their movement, manage your contracts and projects, and give your techs a mobile app to excel in the field. We offer an SMB facing application with a focus on technician enablement (extensible mobile), work order debrief, contracts and support. FIND OUT MORE
Subcontractor Management
Employing subcontractors or third-party vendors can be a great way to expand your company’s number of technicians or spread your presence geographically without hiring dozens of new techs. Fieldpoint offers subcontractor software that empowers you to manage and monitor third-party vendor activities. We also offer integrations to existing workforce management and financial systems that your enterprise may be using. Manage quotations, work orders, pricing agreements, and automate the subcontractor assignment and dispatching of work orders. FIND OUT MORE
Quoting Management
Streamline your sales workflow
Fieldpoint’s built-in field service management quoting system streamlines giving your customers quotes and turning them into work orders. Your technician can even quote for additional work on-site and assign it to an existing work order instead of creating a new one. From the portal, you can add parts and job tasks, automatically apply special customer pricing and taxes, and email quotes to a customer. FIND OUT MORE
Field Service Mobile App
A Mobile Solution Designed for Excellence in the Field
Fieldpoint’s mobile field service management software can help manage your field workforce with ease, increase service revenue and lower your costs. The mobile app ensures the highest level of efficiency and productivity from your field technicians, subcontractors, job installers, and project management consultants. FIND OUT MORE
Mobile Checklists
Fieldpoint’s checklist feature, available within the field service mobile app, streamlines workflow for inspections and maintenance schedules with an easy to follow to-do list. Capture required information, add notes and pictures and go completely paperless with the check-listing mobile solution. FIND OUT MORE
Project & Job Costing
Take Control with Our Field Service Project Management Software
For organizations that sell/install complex projects and provide recurring professional services and repairs, Fieldpoint has a project management and job costing solution that integrates with your CRM system. Traditional enterprise solutions provide silo project and service modules that don’t speak to each other. Service teams that do break-and-fix work one day and project installations the next day need service software that can schedule, track inventory, and invoice both operations at the same time. FIND OUT MORE
Business Intelligence
Field service reporting and analytics
Powerfull business intelligence and reporting dashboards that help leverage data by generating analytical reports, using any combination of key performance indicators that are unique to your business. User-friendly reports enable managers to see how departments, technicians, and service teams are performing. Highlight challenges before they translate into problems and identifying new opportunities. FIND OUT MORE
Work Order Management
Boost your business with Fieldpoint’s field service management software.
Manage your field service work orders to closure and capture vital customer and business information for field service technicians to carry out their jobs without any delays! Your field service management team can manage, monitor, and automate any customer service requests. With integration to your ERP systems, meet your operational goals, speed up your cash flow, and drive new business opportunities. FIND OUT MORE
Contract Management
Field Service Maintenance Contract Management Made Simple, and Effective
Fieldpoint’s field service contract management module provides our customers with a streamlined, reliable way of keeping track of customer relationships, contracts, planned maintenance schedules, manage SLA’s and operations while keeping their service contracts efficient and profitable. FIND OUT MORE
The Internet of Things (IoT)
More and more devices are becoming connected each and every day. The Internet of Things (IoT) with connected field service management software empowers field service organizations with the ability to monitor equipment remotely, and transmit data into the business’ database in real-time. FIND OUT MORE
Deployment
Choose Cloud Service Software or Enterprise On Premise
No matter how you deploy Fieldpoint’s field service management software you still get the same web-based field service and project management functionality. You can choose to deploy in an hosted environment or on-premise, depending on what licensing model suits your organization. You can utilize a subscription based or a perpetual license model. FIND OUT MORE
Industries
In the competitive field of HVACR, your field service management holds the key to operational excellence and long-term business growth.
Enable your business to differentiate their service and open new revenue streams with real-time mobile field service technology. Adopt a flexible and scalable HVAC field service software platform that connects to your customers and their equipment, integrates with your existing ERP & CRM systems, streamlines operations, and empowers your HVAC technicians.
Enterprise Service Software for managed Services Providers
Fieldpoint’s Field Service Management Software for IT Services and Telecom manages deployment, all customer assets and support calls.
Supports your favorite remote monitoring systems, and offers mobile field service app capabilities with checklisting features for in-house technicians and subcontractors.
Fieldpoint is a single platform to manage janitorial, industrial cleaning, repair & maintenance, construction services and more.
Take advantage of our integrated financial, payroll and business reporting tools, and drive your building services, property and facility maintenance business.
Field Service Management Software for the Medical Device Industry
The medical industry is among the most regulated industries in the world. Enterprises that perform service, repair and inspections are increasingly searching for better ways to track critical records needed for regulatory compliance, service delivery improvement, and operational performance.
Field Service Project Management, Preventative Maintenance and Work Order Software for the Gas and Oil Industry
Our flexible, project- and asset-oriented solutions are digitally driven so that your organization can easily manage its entire contract, project, asset and service lifecycles. Operational efficiency and success require leveraging mobile resources, equipment, and teams for field service, asset, and plant management.
Fieldpoint’s mobile field service management software is an industry-leading solution designed to help fire and life safety service providers with installing, design, maintaining and inspecting equipment.
The system manages the inspection and maintenance of alarm panels, full building security systems, sprinkler systems, smoke alarms, kitchen hoods and extinguishers.
Fieldpoint works with companies in the Security Systems industry to provide a market-leading field service management solution
Manage all processes related to your field service management– service requests, work orders, scheduling/dispatch, time sheets, resource utilization, and site inspections — with an integration into your business process systems to optimize service delivery.
Customer Case Studies and Testimonials
What’s New? See all posts >
Big Data Game (Leverages Data With Work Order Software)
Work order software can change your view on Big Data by offering a way to collect, store, organize, analyze, share and leverage your data so it can be useful to your business.
Work Order Management Automation Improves Productivity
Work order management software can have your business moving forward with better customer service, less overtime, and improved tracking, all because of an automated system that reduces the amount of work needed to complete work orders.
Can field service be same day delivery? (Yes, it can!)
Can your business offer same day service delivery to your customers? If you want to be able to handle any emergency situation, you have to be thinking service dispatch software to get your people to these calls on time.
What Field Service Management Can Learn From Black Friday
Field service management can learn a lot from Black Friday shopping, including adding field service software, using subcontractors and third-party workers, moving towards a more data-driven operation and meeting the demands of customers in a unique way.
The Cloud Is Here For Field Service Management Software
The cloud is here and field service management software is no exception. It offers more visibility and less expense to your business to maintain a cloud-based system and the industry is quickly moving in that direction.
Field Service Software For Your Small Business
If you have a small business and are still dispatching and managing employees the old way, you may want to consider trying field service software.
