“Fieldpoint speeds up our ability to bill the customer faster.The technicians enter their time and get a signature as they finish the work that they’re involved with. It gives us a lot more flexibility to generate our invoices and get them to our customers more quickly. That has shortened dramatically for us. We are now able to operate out of a single piece of software and we can schedule resources across those modules and report off data easily.It’s less confusing for our field technicians. They don’t have to worry about learning multiple interfaces to enter their time. They do what they’re supposed to do and they can focus more on getting the job done with less paperwork.” Mike Cooper, Director of Information Technology, Waibel Energy Systems 

“It just makes it easy to support the technicians. It’s easier to give your customers a quick overview of what has been done to their equipment. They can see their cost per hour if they need to see things like that. It just makes for a more seamless, easier path to provide information to people. It eliminates the redundancy of someone writing it down on a piece of paper and then having to put it into the system later on.”

John Morfit, Technical Support Manager with DSH