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If anyone involved in field service management had to summarize it, they would give you the four ‘Rs’ of field service – the right person, at the right place, at the right time, with the right tools.
Venturing into the field service mobile app world, the question keeps popping up – how extensible is your mobile app? To elaborate, this means can you add smart forms, incorporate logic and workflow to your field service mobile app? Can you configure your workflow to manage your downstream activities to suit your technicians needs? Is the app serving as an extension of your back-office operations?
Field service automation also helps to ensure that preventative maintenance contracts are never missed. Contract schedules are inputted into the field service software and automatically generate work orders when service is due. With parts, checklists and other attachments like manuals added, it’s a quick and automated way to make sure no contract call is missed. That again, improves the customer experience and puts trust and loyalty into your organization.
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Want to learn more? Call us: 1-866-336-5282 or sign up for a no-obligation demo Schedule a DemoPost-AHR Report Software Pavillion For the second year, Fieldpoint brought their field service software to the software pavilion of the AHR Expo 2019. This year the Expo was...
With mobile field service management software, technicians have the power in their hand and can be more efficient, more informed and better prepared to serve customers.
HVAC field service organizations are continuously investing in new technology to modernize their business, with the goal of improving their service delivery and offer a better customer experience. That’s why the demand for a HVAC field service software is growing and...