Medical Equipment Service Software
Keep Life-Saving Equipment Operational
Managing the installation and repair of life-saving equipment requires surgical precision. With our field service software, you can maintain asset uptime, meet strict compliance requirements, and keep critical medical devices operating with your certified team all through one system.
Medical Equipment Service that Supports Critical Care
Manage Phased Equipment Installation
Bring new medical devices online with multi-phased installations.Fieldpoint makes it easier to decommission old equipment, purchase and install new equipment, and coordinate labor from your certified technicians.
Reduce Downtime with Simplified Preventative Maintenance
Keep critical, life-saving equipment functioning with routine maintenance schedules. Prevent costly downtime that could potentially harm patients.
Meet the Highest Compliance Standards
Build compliance checklists that meet government and industry regulations. Ensure nothing is missed, medical devices are compliant, and regulations are followed at every appointment.
Schedule the Right Certified Technician Every Time
Ensure every technician you dispatch has the right certifications and skills. Easily match techs to jobs using our skillset and certification search.
Medical Equipment Installations That Don’t Disrupt Health Care
Between decommissioning old equipment and setting up new devices, medical equipment installation can be complex. Simplify the installation process and reduce disruptions to patient care with phased projects.
With our platform, you can break installations into phases, making it easier to manage when equipment arrives, which technicians are on the job, and the entire project timeline based on your customer’s needs. Ensure health care systems continue to function, meet regulatory standards, and get new equipment ready for clinical use without interruptions.
Never Miss Critical Service or Calibration
Healthcare providers can’t afford underperforming equipment. That makes preventative maintenance critical to your customers.
Never miss a maintenance call or calibration appointment to keep these life-saving medical devices working at peak efficiency. Build a maintenance schedule that considers device usage milestones, and ensures long uptimes, while meeting regulation compliance. Prevent unplanned device failures and disruptions in patient care, so your customers remain protected and satisfied.
“Fieldpoint allows us to work in a more unified manner. It allows us to report on the information around our operation more consistently and more reliably than we were able to do before.”
Guarantee Compliance with Guided Mobile Checklists
There is no room for error in medical device service. Follow mandatory compliance regulations to the letter, and never miss a single step of a repair with guided checklists delivered directly to your mobile field service app.
Meet FDA, ISO, and calibration protocols that require time-stamped, geo-located sign-offs. Create audit-ready reports and eliminate paperwork while maintaining flawless service records that help future technicians diagnose problems.
Deploy Critical Rapid Response Service When Customers Need It
Medical device failure demands immediate response. Our intelligent scheduling board provides complete visibility into your entire workforce’s skill sets and GPS locations. This allows you to instantly assign emergency work to the most qualified technician, including your network of subcontractors, whom you manage exactly like internal staff.
By matching the right skill to the right job, you guarantee the fastest time-to-site, meet strict on-site SLA agreements, and ensure critical medical equipment remains functioning to provide uninterrupted patient care.
Keep Medical Equipment Functioning
See how Fieldpoint’s field service software keeps medical equipment operating, reduces downtime, and ensures patients are getting the care they need.