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What Is Service Scheduling Software?

Last updated Jan 7, 2021 at 8:42AM | Published on Jan 8, 2019 | Blog, Field Service

Service scheduling software enables HVAC service businesses to better manage their resources as new bookings come in. Fieldpoint’s Field Service Management Software comes with a technician service scheduling software solution, providing businesses with a birds-eye-view of their team’s upcoming jobs and drag-and-drop flexibility when it comes to adjusting, categorizing jobs, resolving conflicts, and more.

Fieldpoint’s software has been designed to keep enterprises in sync with all departments of their organization. You can make scheduling adjustments on the dispatch board, and the concerned technicians will be alerted to the changes via the Fieldpoint mobile field service app, which they can access through multiple devices.

Assigning work orders to your technicians can be a complex operation, requiring deep expertise, especially when you must balance routing, equipment tracking, and monitoring. Fieldpoint’s service scheduling software has been designed with the dispatcher’s needs in mind. For dispatchers, the benefits are an easy way to complete tasks with inventory and invoicing quickly. As a result, you will experience a significant increase in dispatching productivity and efficiency.

You can easily –

  • Drag-and-drop work order assignments to technicians and subcontractors in the field
  • Get real-time notifications when new assignments are coming in
  • Adjust work order criteria
  • Improve scheduling accuracy with automated drive time calculations
  • Ensure that services and resources are scheduled as optimally and efficiently as possible.