Waibel Selects Fieldpoint Service Applications for their Service Management
Waibel Energy Systems, the premier supplier of HVAC equipment and services in the Miami Valley, is leading the way in developing, implementing, installing and supporting more than 1,000 projects with their client partners. With over 50 years of experience in the HVAC industry, Waibel Energy Systems understands the dynamics of change and evolving technologies.
Fieldpoint’s field service management solution has delivered an integrated unified platform, a mobile field service app, and a contract management module, to enable Waibel to continue delivering efficient preventative maintenance contracts, while helping streamline their operations, achieve faster billing, increase visibility across the whole business, maintain customer relationships, engage in new business models that drive revenue and profits, and increase capacity to serve new customers.
When a decision was made to turn to Fieldpoint’s field service software, unifying their service and construction departments, and integrating with various systems, such as Microsoft Dynamics GP, was of utmost importance to Waibel. The company’s vision in the future is to utilize additional software that can be integrated with Fieldpoint for greater business potential.
“I wanted to make sure the chosen software was an application that would integrate with most of our systems that we envision ourselves utilizing as we go forward,” said Mike Cooper, Director of Information Technology for Waibel. “We are starting to make more and more use of the integration between Fieldpoint and Great Plains and the potential to integrate the two was important for us.”
With Fieldpoint, Waibel has been able to work off a unified platform to establish synergy between departments that share resources and technicians. Previously, each side of the business was separated into its own system, so there was no visualization between the two departments. One side of the organization didn’t know what the other side was doing. Now they can operate off a single piece of software where they can schedule resources between different areas of the business, track revenue and work off insightful reports.
About Waibel Energy Systems
Waibel Energy Systems, a mechanical HVAC services company operating out of Dayton, Ohio, has been providing quality HVAC installation and repair services for over 50 years with the goal to deliver the best equipment, support and service possible. Waibel services existing equipment through service contracts and preventative maintenance agreements, provides energy management and building automation solutions, as well as develops, implements, installs and supports HVAC and advanced building systems.
Fieldpoint develops software applications to manage the complete lifecycle of HVAC equipment service, from quotes, large-scale installation jobs, maintenance agreements, and emergency repair to drive productivity gains for HVAC enterprises. Our specialized integration with CRM, ERP and accounting systems provide our customers with enterprise visibility while streamlining sales and service operations. With over 25 years of experience, over 750 valued customers, and a solid network of reselling partners, Fieldpoint enables service organizations to run leaner, smarter and more profitably. For more information about Fieldpoint and their service management software applications, please visit www.fieldpoint.net or call 1 (866) 336-5282.
Fieldpoint’s suite of service management software for HVAC enterprises will be on display at booth #3417 during the 2018 AHR EXPO in Chicago from January 22th through January 24th.
Mike Mance CMO
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