Work Order Management Software
Work Order Management From Call to Close
From the moment a job comes in to the final invoice, manage the entire work order management process and keep your business operations running smoothly. Fieldpoint’s modern work order system ensures fast delivery of all your break/fix, service request, inspection, and preventative maintenance tasks while reducing your admin time, so you can focus on exceptional service quality.
See AI Your Way at Work
Find Answers Faster
Ask questions of your Fieldpoint operational data in plain language and turn the answers into useful views, charts, and dashboards.
Catch Problems Earlier
Check records against the requirements that matter to your operation before missing or inconsistent information create problems downstream.
Give Teams Better Context
Summarize recent service history so technicians, dispatchers, and service managers can understand what happened before without digging through work order after work order.
Improve Customer Communication
Turn rushed technician notes into clearer, professional documentation without asking office teams to rewrite every entry manually.
Every Work Order in One Place
Handle urgent break/fix repairs, complex project jobs, annual inspections, and routine preventative maintenance tasks all from one unified system, designed to handle the professional growth of today’s modern commercial service businesses.
Complete every service appointment with one consistent workflow and gain a clear overview of all the work your team is handling, no matter the job size.
Dispatch and Track Every Work Order
Get the right technician to the right job by quickly dispatching work orders with our drag-and-drop scheduling board. Then, monitor the progress of the work order in real time as technicians update their status through the mobile app.
Optimize scheduling with complete visibility of every job from start to finish, and get technicians on-site quickly for the most urgent repairs of critical assets.
Give Technicians Full Job Details
Send work orders to your technicians’ mobile app with all the details they need to complete the job quickly. Attach parts, checklists, and crucial information around the repair.
Give technicians access to complete customer work order and equipment history so they can diagnose issues faster, perform repairs more efficiently, and deliver expert service as soon as they step on-site.
Accuracy Starts Where the Work Happens
Capture all important job data directly from the field in real time. Technicians can quickly log time spent working, materials used, expenses, and detailed solution notes right on the work order for the most detailed and accurate report of every single job.
Eliminate guesswork and admin time and easily transfer work order information for billing, inventory, and reporting purposes.
Close Out Every Job With an Invoice
Eliminate manual billing errors by integrating your ERP and accounting system with Fieldpoint’s work order management system.
Automatically pull time, materials, parts, and expenses to create accurate invoices that can be delivered to customers before your technician leaves the job site. Reduce admin time creating invoices, and get a faster path to payment for your business.
Work Order Management That Delivers
Take control of every break/fix, inspection, and project, and manage each job with accuracy and real-time insights.
Schedule a demo to see how to better manage your work orders.