by Fieldpoint | May 2, 2018 | Blog, Field Service, Heating, Ventilation, and Air Conditioning, HVAC, Industrial and HVAC Contractors, IoT, Service Contract Management
The challenges in the HVAC industry are tough to overcome by many organizations, as the industry is more competitive, there is more room for error and customers are expecting high-levels of service, including on-demand and plenty of transparency. While customer...
by Fieldpoint | Jan 18, 2018 | Blog, IoT, Service Industry Trends
Internet of Things (IoT) is everywhere, and it’s expanding, as one of the largest and fastest growing segments of the field service space. By the numbers, in 2016, 6.4 billion devices were connected, which is less than a third of what it is expected to be by 2020 when...
by Fieldpoint | Dec 11, 2017 | Blog, Field Service, IoT
When selecting a field service management software, you are really selecting a solution to three fundamental areas of field service – people, processes, and data. How you manage technicians and subcontractors, how work orders are created and finalized, and how your...
by Fieldpoint | Jul 21, 2017 | Blog, Field Service, IoT
There was a time when the thought of using a mobile phone was considered the future of field service, yet today, it’s part of what we consider to be the norm. Mobility has transformed how field service software applications work with each other, allowing greater...
by Fieldpoint | Jul 19, 2017 | Blog, HVAC, IoT
Customers today want field service automation. They want machines to do the talking. Rather than waiting for something to break or someone to notice a faulty piece of equipment, the growing trend now is for machines, through sensors, to detect a defect and send a...
by Fieldpoint | Feb 21, 2017 | Field Service, IoT
The Internet of Things, or IoT, is changing the landscape of field service. IoT is a network of connected devices covering a huge spectrum of hardware, ranging from cars, refrigerators, and HVAC systems all the way down to pill bottles and speakers. By 2020, Gartner...
