May 13, 2019 | Automation, Blog, Field Service, IoT, Mobile Workforce, Reports, Service Industry Trends, Technology Trends
Innovations in new technology have a way to disrupt what is already being done in field service. New technology and better processes are replacing systems that have been entrenched in the field service management industry. Therefore, as modern technology, mobile...
Mar 11, 2019 | Automation, Field Service, IoT, Technology Trends
Known as “the science of craft,” technology has been a crucial aspect for the advancement of everything from daily living to environmental protection. Simply put, without technology, we would still be using the block instead of the wheel.Nowadays, it might...
May 2, 2018 | Blog, Field Service, Heating, Ventilation, and Air Conditioning, HVAC, Industrial and HVAC Contractors, IoT, Service Contract Management
The challenges in the HVAC industry are tough to overcome by many organizations, as the industry is more competitive, there is more room for error and customers are expecting high-levels of service, including on-demand and plenty of transparency. While customer...
Jan 18, 2018 | Blog, IoT, Service Industry Trends
Internet of Things (IoT) is everywhere, and it’s expanding, as one of the largest and fastest growing segments of the field service space. By the numbers, in 2016, 6.4 billion devices were connected, which is less than a third of what it is expected to be by 2020 when...
Dec 11, 2017 | Blog, Field Service, IoT
When selecting a field service management software, you are really selecting a solution to three fundamental areas of field service – people, processes, and data. How you manage technicians and subcontractors, how work orders are created and finalized, and how your...
Jul 21, 2017 | Blog, Field Service, IoT
There was a time when the thought of using a mobile phone was considered the future of field service, yet today, it’s part of what we consider to be the norm. Mobility has transformed how field service software applications work with each other, allowing greater...
