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Work Order Management

Go Digital With Your Work Orders!

With Fieldpoint Work Order Management, your field service team utilization is maximized to manage, monitor, and automate service requests. With integration to your ERP systems, meet your operational goals, speed up your cash flow, and drive new business opportunities

FEATURES & BENEFITS

STREAMLINE SERVICE DELIVERY
Go Paperless with Your Mobile Work Orders

KEEP YOUR CUSTOMERS HAPPY
Fulfill Your Service Level Agreements

ENSURE SUCCESS
Give Your Technicians Visibility Into Customer Data, Parts, and SLA’s

INCREASE CASH FLOW
Integrate with Your Accounting System and Expedite Customer Billing

Work Orders from Multi Channel Sources

  • Phone support, inbound emails, customer self service portals
  • Break/fix, technical support, PM and inspection work orders
  • Remote monitoring systems and IoT (Internet of Things) interfaces
Field Service WORK ORDER MANAGEMENT

Monitor, Act and Dispatch on Customer Service Levels

  • Track service level agreements (SLA’s)
  • Instant access to service history, and asset configurations
  • Dispatch technicians with skills, availability, and the right parts

Mobile Field Service and Synchronization

  • Mobile field service app for iOS and Android phones and tablets
  • Display and update dispatch of all services, tasks, parts, checklists consumed
  • Close calls, collect signatures, images and generate invoices
Field Service WORK ORDER MANAGEMENT with Fieldpoint

MEDIA & SCREENSHOTS

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