 Fieldpoint - Provider of 100% web basedIT Services Management Software |
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Alert Software by Fieldpoint offers a web based solution to run your IT Services business better!
On-Premise or Hosted - It's Your Choice
Customization Tools – The most flexible IT service management software on the market today. Embedded customization tools to brand customer and employee portals. Streamline your IT services business and enhance communications with customers using Alert's easy to use custom workflow engine.
Trouble Tickets – Log your IT service support and field service calls. Use the Drag and Drop Scheduler, and Microsoft Exchange to dispatch IT service technicians. They can communicate issues and closing information via Outlook, an IT services technician web portal, or integrated handheld mobile device - 24x7.
Project Management – Track IT services project status and analyze profitability. Assign and schedule the right resources. Manage time, expense, and billing more accurately while using web portals to share and access information on all of your IT service management projects.
Customer Billing & Contracts – Track IT resource timesheets and materials from anywhere you have web access. Generate invoices for trouble tickets, projects, recurring managed services, and retainer agreements for all aspects of you IT services management business.
IT Services Financial Integration – Alert software provides standard integration to Microsoft Dynamics GP (Great Plains) and MS CRM. It is also designed for quick and easy integration with QuickBooks.
AND MANY MORE IT Services Management Software Features...
Call 1(866) 336-5282 or email us at sales@fieldpoint.net
